FAQ's

 How long does delivery take?

Orders are delivered within 3–8 business days across France.

 Do you offer free shipping?

Yes, we offer FREE shipping on all orders within France.

 How long does order processing take?

Orders are processed within 1–3 business days (Monday–Friday).

 How can I track my order?

Once your order is shipped, you will receive a tracking link via email.

 Can I cancel my order?

Yes, you can cancel your order before it is processed.
Please contact us immediately.

 What is your return policy?

We accept returns within 30 days of delivery.
Items must be unused and in original packaging.

What payment methods do you accept?

We accept:

• Visa, Mastercard, American Express
• PayPal
• Shop Pay

When will I receive my refund?

Refunds are processed within 10 business days after approval.

 What if I receive a damaged item?

If your item is damaged or defective, contact us and we’ll arrange a replacement or refund.

 Do you ship outside France?

Currently, we ship only within France.

Contact Information:

🛒Trade name: Nikkavida

📞Phone: +33744794830

📧Email: info@nikkavida.shop

🏠Address: 209 Rue de Vern, 35200 Rennes, France